While more and more of us are shopping online, the quality of the products we receive isn’t always up to our standards. Poor packaging can lead to damaged goods, while low-quality materials used in manufacture can potentially impact the safety of what we buy. To ensure that you get what you paid for and that your goods reach you in pristine condition, it’s vital to employ quality control procedures at every stage of production and shipping. Here are six reasons why quality control inspection of ecommerce products should be at the top of your priority list:
1) Helps save money
To save money, you should make sure your products are not defective. For example, if 10% of your products are defective, you will need to discard them. If only 5% are defective, you can still sell 95% of them and even more at a higher price than what you originally planned. These extra sales can help offset some or all of your inspection costs. The cost savings will really depend on how high quality your products were before they left factory and how much they’re sold for. Quality control inspections ensure that errors do not cost your business money down the road by ensuring they leave the factory in good condition so they don’t have to be reworked or discarded later on due to defects .
2) Lowers costs
One obvious benefit to quality control service is that you reduce errors and mistakes. Because quality control inspections are conducted by people who are familiar with your process, these checks can help ensure that mistakes aren’t made during production. While many business owners might not consider it cost-effective to conduct these checks, these costs will soon add up if you continue to make costly errors throughout your production process. A pre-shipment inspection can actually help cut costs, while also boosting sales. When customers receive products they’re satisfied with, they’ll be happy with their purchase and more likely to make a repeat purchase from your company in the future. This will translate into continued revenue streams for your business over time.
3) Helps ensure safety
Because ecommerce is such a widespread operation, it’s important to make sure that products are inspected before they reach customers. For example, third party inspection (TPI) can help ensure food and drug safety. If you know there’s an issue with a product before it even leaves your warehouse, then you can avoid creating a whole bunch of unhappy customers and instead focus on making sure every other item meets your standards. Which leads us to our next point…
4) Reduces customer complaints
Customer complaints can kill an ecommerce business. When a customer sends back a product that’s not as described or breaks on its first day, they rarely come back for more. With products bought online, it’s impossible to know exactly what you’re getting; many manufacturers don’t even include descriptions and photos on their websites. When products arrive and don’t match up with expectations, customers become frustrated and leave angry reviews on social media platforms like Facebook and Yelp. Less unhappy customers mean fewer returns, fewer negative reviews, and ultimately a better reputation for your brand.
5) Increases sales
First and foremost, an inspection process for pre-shipment ensures that your products are in good condition before they leave your warehouse. By ensuring that your products are not damaged or defective, you can be confident about their sale. It is important to know exactly what you are selling to customers. If you notice any damage during inspection, it’s easier to make an exchange or issue a refund. The result? Increased customer satisfaction and increased sales! Higher profit margins: By removing damaged goods from your product line-up, you will be able to increase profit margins because less money will be wasted on processing returns and refunds. Proves quality assurance: It is essential for small businesses to establish themselves as trustworthy brands with quality assurance policies, particularly those who sell online through platforms like Amazon and eBay.
6) Improves overall customer experience
Have you ever ordered something only to receive a product that looks nothing like what you expected? It can be frustrating and leave a sour taste in your mouth. That’s why it’s important to thoroughly inspect all products before they ship out—this way, there won’t be any surprises on either end of an order. Additionally, if any quality issues are found, sellers can communicate directly with their customers about what went wrong, provide solutions for returning items or issuing refunds, and even get feedback about how to improve future shipments. The direct communication fostered by pre-shipment inspection ensures that both sellers and buyers feel taken care of—and it results in happy buyers who are more likely to return for future purchases.
When it comes to selling products online, there are a few things that you should do to ensure success. For one, you need to make sure that your product is well-made and doesn’t have any major flaws. This will be easier if you work with a reputable manufacturer. But even so, all products will eventually encounter problems as they begin shipping out into various different parts of the world. When it comes to quality control inspection by an Inspection company in China, some benefits come from making sure every product leaves your warehouse in top shape.